Charity Program

If you are unable to afford appliance services, we can help you.

We offer a program to provide free appliance services for those in need free of charge. There are no official requirements to qualify; we operate on the honour system and ask that our customers respect the intent of the program, which is to help those experiencing financial hardship.

We provide free labour and rely on donations to cover the cost of any required parts. We reserve the right to set a limit for parts as we must carefully manage the donations we receive. If the donations are insufficient or the cost of the parts exceed a certain limit, we would ask that a portion of the wholesale cost be covered.

We began this program in the midst of the COVID-19 pandemic to provide aid to those in need. Prior to the pandemic at his former company, Nathan encountered many who could not afford repairs and could barely afford to pay the diagnosis fee.

We have always endeavored to keep our rates affordable and by having the lowest diagnosis fee of any appliance repair company. Given the economic devastation that followed the pandemic, we knew it was time to help those who needed it most.

If you wish to donate, visit our GoFundMe to provide free parts to those in need.

Our story

We are Nathan and Bukky and we are a team that met in the Canadian Forces.

When we left the Forces we started a handyman and contracting company. Many customers would ask us to take a look at their appliances, making us realize that we were missing an opportunity. Well before the COVID-19 crisis we’ve seen first-hand how debilitating it can be to have a broken appliance; it’s now devastating in light of this crisis. We wanted to help because we felt we had skills and experience we could put to use to help those who could not afford the high costs of appliance repairs – that’s when we decided that it was time to go on our own and start Appliance Heroes!

Give us a call or text to book your
appliance repair & cleaning service